Can't Share Apps in Family Account on Google Play Store

Apply Google Play Family unit Library

You can share purchased apps, games, movies, TV shows, eBooks and audiobooks from Google Play with up to five family members using Google Play Family Library.

Sign up for Family Library

Note: Everyone in your family needs to follow the instructions to a higher place to set up Family Library.

Requirements

Family manager requirements

If you are non function of a family already, you'll become the family director when y'all sign upwards for Family Library. Family unit managers must see all of these requirements:

• Be 18 or over (or the appropriate age in your country)
• Have a valid credit card or debit card to use as the family unit payment method
• Not be part of some other family unit group on Google

Note: Y'all can't create a family with a Google Business relationship from piece of work, school or another organisation.

Family member requirements

To bring together a family grouping, you must meet these requirements:

• Take a Google Account. If y'all're under the historic period of 13 or the applicable age in your country, your family director needs to create a Google Account for y'all.
• Live in the aforementioned land every bit the family manager.
• Not be part of another family unit group on Google.

Countries

Family Library is available in most countries where you can use Google Play.

Add or remove Family unit Library purchases

Eligible purchases can be automatically added to the Family Library, or you can add them yourself after yous buy them. Sharing apps and games, movies and TV shows, and books with Family Library may exist limited in some countries.

When yous remove purchases from Family Library or leave your family group, your family members will lose access to the purchases that you've added to Family Library.

Important: To avoid potential problems with adding content to Family unit Library, make sure that you lot use the family payment method instead of your personal credit or debit carte to purchase movies or Idiot box shows.

Add or remove individual purchases

Apps and games

To remove the content, turn off Family Library.

Movies and Television shows

1. Open the Play Movies and Tv app .
2. At the lesser, tap Library.
3. Nether the 'Movies' or 'TV shows' tab, look for any purchased content that you want to add.
4. On the content'due south details page, plough on Family Library.

To remove the content, turn off Family unit Library.

Note: When you add Idiot box shows from the Play Movies and Television receiver app, you're adding all episodes of the testify. If you want to add or remove sure seasons or episodes that were purchased separately, search for the content in the Play Store app and add it to Family unit Library from the episode or show's details page.

Books

1. Open the Play Books app .
2. At the bottom, tap Library.
3. Look for any eBooks or audiobooks that you want to add.
4. Side by side to the volume championship, tap More than Add to Family Library.

To remove the content, tap More Remove from Family Library.

Change your Family unit Library settings

Past default, eligible purchases will be added automatically to your Family Library when you create or join a family group.

To change the Family unit Library settings or remove all purchases of a sure type:

Restrict content for certain family members

Anybody in your family unit grouping tin can see all the content that'southward been added to Family unit Library.

You can set upwardly parental controls to restrict the content that family unit members can see.

Run across Family Library content

Apps and games

Movies and TV shows

1. Open the Google Play Movies and Tv set app .
2. At the bottom, tap Library.
3. Tap the Movies or TV shows tab.
4. Scroll downwardly to the 'Family Library' list. If you don't meet a 'Family Library' listing, your family members oasis't added anything to your Family Library yet.

Notation: Movies tin can exist played offline on up to 5 devices per family unit member and 12 devices per family. 6 movies tin can be played at once, only each movie can only be streamed by one person at a fourth dimension.

Books

1. Open the Google Play Books app .
2. At the bottom, tap Library.
3. Tap the Family unit tab. If you don't see a 'Family' tab, it ways that your family members haven't added any books to your Family Library yet.

Note: Each book can be downloaded on up to 6 devices at the aforementioned time. When someone removes a book from their device, it becomes available for other family members to download.

Run across if content is eligible to exist added to Family Library

Nigh purchased apps, games, movies, TV shows and books can exist added to your Family Library. If an item is eligible to be added, you'll run into the Family Library icon on the content'south details folio .

Movies and Idiot box shows

Any movies or TV shows that you purchased before your Family unit Library was created can exist added to Family Library.

After you've signed up for Family unit Library or joined someone's family unit group, new moving-picture show and Goggle box show purchases tin only exist added if you buy them with the family payment method, a Google Play gift card or a promo lawmaking.

Movies

• Movie sharing with Family Library may be limited in some countries.
• If you purchase a bundle of movies, you can merely add together or remove an entire bundle from your Family Library, but not individual movies.
• You tin't add together Play movie rentals or movies purchased on YouTube to Family Library.

Idiot box shows

• Television shows sharing with Family Library may be limited in some countries.
• You lot tin can't add TV show rentals to Family Library.
• Y'all tin't add TV shows purchased on YouTube.
• TV shows aren't available in all countries.

Apps and games

• Apps and games sharing with Family Library may exist express in some countries.
• You tin can't share in-app purchases and apps downloaded at no charge with your family members.
• Any apps or games purchased subsequently 2 July 2016 are eligible to be added to Family Library. If you purchased the app or game before 2 July 2016, it's eligible for Family Library if the developer has made past purchases available. You can find out whether this is the instance past tapping Read More on the app'south details page.

Books

• If the book publisher allows for eBooks or audiobooks to be added to Family Library, y'all tin can share them with your family unit members.
• You tin can't add samples provided at no charge, public domain books, personal documents that you lot uploaded or books that you rented to Family Library.
• Books tin can only exist added to Family Library in sure countries.

Music and Newsstand

Music and Newsstand purchases tin can't be added to Family Library.

Troubleshoot problems

I received an error when creating my family

Content was removed from Family unit Library

If someone removes content from the Family unit Library, if they leave the family unit group entirely or if your family group is deleted, you'll have to purchase the content in gild to use it.

One time you purchase it, you'll pick upwards where yous left off. If you bought in-app purchases in a game, you'll get those dorsum after you lot buy the game.

I purchased content, but I can't add it to Family unit Library

If you tin't add content that you've bought to Family Library, it might be because:

• The content isn't eligible to be added to Family unit Library.
• You used your personal credit or debit card instead of the family unit payment method to purchase the content.

'Your family payment method is invalid'

If yous see this message, your family payment method is invalid. If you're the family manager, update your family payment method to a valid credit carte du jour then that you and your family members can add purchases to Family Library.

While the family payment method is invalid, purchases fabricated using other forms of payment won't be automatically added to Family Library. After your family payment method has been updated, yous'll need to add these items manually to the Family Library from the details page.

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Source: https://support.google.com/googleplay/answer/7007852?hl=en-GB

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